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Video Discounts Quantity Purchases: Save 15% when you purchase five (5) or more videos at the same time.
General Policies
Registration Fees For your convenience, Silliker has established an online credit card purchase system. All courses must be paid using a credit card, unless other billing arrangements have been made prior to purchase.
Invoices will not be generated for course payment if registering less than 4 weeks before the course. All registrations less than 4 weeks to the course must be paid by credit card, and all outstanding invoices must be paid in full 2 weeks prior to the start of the course.
Video Return Policy If not completely satisfied, you may return the video for a prompt refund or credit (less a $25 service charge) within 30 days of purchase. Refunds will not be issued for returns submitted after 30 days of initial purchase.
Short Course Substitutions and Cancellation Policy If you are not able to attend the seminar, a substitute may be sent in your place without incurring any transfer or cancellation fees. Please submit the substitute’s name in writing. If no one from your organization can attend, you will be entitled to a refund according to the following schedule:
5 business days or more before the seminar date: 100% refund
4 business days before through the date of the seminar/no show: No refund
All cancellations must be received in writing. Fax your cancellation to the Silliker Education Coordinator at 312/ 729-1320.
Short Course Transfers We understand that your schedule may need to change and have created very flexible transfer policies.
If you are not able to attend the course, you may transfer to another session. Please submit all transfers in writing at least 5 business days prior to the start date of the course. (Fax your cancellation to the Silliker Education Coordinator at 312/ 729-1320. You will be issued a transfer acknowledgement, redeemable within 12 months of the original session date. Registrations made with a transfer acknowledgment are non-refundable (no cancellations) and may not be transferred again (only one transfer allowed).
If you reschedule less than 5 days prior to a course, you will be billed a rescheduling fee to cover costs that Silliker has incurred. You will be able to apply the remaining balance to a transfer. If we are not notified, you will not be allowed to transfer the value of the course.
5 business days or more before the seminar date: No transfer fee
4 business days before through the date of the seminar: Rescheduling fee is 30% of the non-discounted rate of the course per person per transfer
No show: A transfer will not be allowed
Travel & Lodging Course participants are responsible for their own hotel and travel arrangements. Rooms at the host hotel are available to course participants at a discounted rate. Reservations must be made at least four weeks before the session start date to receive discounted room rates and availability. Hotel information will be provided with your registration confirmation materials or may be requested by contacting the Education Services Department.
Dress Casual "business" attire is appropriate for all lecture courses. You may want to bring a sweater or jacket as the temperature in the meeting rooms tends to be cool. Due to the unique hands-on nature of the Lab Methods course, comfortable clothing and shoes are most appropriate (i.e., jeans and sneakers). We request that you not wear skirts, dresses, shorts, or open-toed shoes for this class. A lab coat will be supplied to all participants for the duration of this course.
Continuing Education Unit Equivalents The continuing education unit is a nationally recognized standard of achievement for participation in quality programs of continuing education. CEU credits may be approved on a case by case basis by various organizations. It is attendee's responsibility to check if CEU credits are approved.
